Key Resources Overview

We provide a variety of key resources for our customers, ranging from our reimbursement hotline to our customer portal and everything in between.

Reimbursement Hotline and Inquiry Mailbox

Customer Care Center

Our customer care center puts you first. Equipped with dedicated and trained staff, it's the go-to place for our customers to find and track their product orders and returns.

Joint Commission/Regulatory Guide

Organogenesis provides a Joint Commission and Regulatory Guide to its customers to provide the healthcare organization with suggested best practices to meet The Joint Commission (TJC) Tissue Standards requirements for the handling and storage of Apligraf®.

The material contained in this resource is designed to be an example of some of the documentation TJC requires. Ultimately, it is the responsibility of the healthcare organization to develop policies and procedures that ensure compliance with current TJC Standards.